Let’s talk “Emotional Support Animals”. These laws were put on the books to protect vulnerable people, and when most people hear the phrase “service animal,” they think of something legitimate. They think of a blind person being led by a trained dog. They think of a shell-shocked combat veteran who needs an animal to prevent serious PTSD episodes. They think of someone with a real disability who needs a real accommodation.

That is not what I’m talking about.

What I’m talking about is every soft, manipulative, freeloading tenant who wants a pet, does not want to pay for a pet, goes online for five minutes, prints out a magic certificate, and now somehow the landlord is the bad guy if he asks a single follow-up question.

And this happens all the time.

Property owners have a million good reasons to not want pets in a rental property. Pets bring liability. They bring added risk. They wear flooring, scratch doors, chew trim, stink up carpets, clog filters, make noise, create allergy issues for other residents, and add wear and tear to basically every part of the property. So when an owner does allow pets, of course they charge pet rent or pet fees. The animal creates more risk and more cost, so the owner should be compensated for that.

But emotional support animals blow a giant hole right through that entire system.

I once had a tenant apply for a property and then reveal they had certification for THREE emotional support dogs. Three. Not one trained service dog. Not one animal tied to some obvious, serious, life-altering disability. Three dogs. And the owner is supposed to sit there and pretend this is all completely normal, because the second you push back, now you are not talking about a pet anymore. Now you are talking about fair housing. Now you are talking about lawyers, regulators, complaints, and the possibility of getting dragged through a federal case because someone found a website that will call their pets medical equipment.

So property owners have no choice but to roll over, like a good boy.

The tenant gets to hide behind disability law, the online certificate mill gets paid, and the property owner gets stuck holding the bag. And everyone involved knows exactly what is happening. The tenant knows it. The landlord knows it. The website selling the paperwork knows it. But the system is built in a way where the landlord has no reasonable choice except to roll over, because the risk of questioning obvious nonsense is usually greater than the cost of just accepting it.

And the worst part is that this hurts the people the law was actually meant to protect. Every bogus emotional support animal claim makes owners more skeptical of the next one. Every fake certificate erodes trust between landlords and renters. Every tenant who games the system makes it harder for the person with a legitimate need to be taken seriously.

There needs to be accountability for people who abuse this. There need to be stricter qualifiers. There needs to be a way for property owners to challenge obvious fraud without being treated like they hate disabled people.

Because right now, this is not compassion. This is not fair housing. This is a cheat code for tenants who want pets and do not want to pay for them.

And in my video below, I show exactly how ridiculous the whole thing is: I qualified for an emotional support animal by doing nothing more than drinking four beers in one day.

NOTE: On Friday May 22, 2026 HUD released updated guidance as to Emotional Support Animals. They are starting to dial back the protections. More on this in coming issues.

Philadelphia Rental Market Data

May DOM is closing out right around 40. The strongest May we’ve had in years. Learn more about the DOM metric with the link below the chart.

Median leads per listing per day is up 121% over last May. The first signs of an equalization in the rental market in years. Learn more about Median Leads per Listing per Day in the link below the chart.

April has moved our 12 mo trendline up for Average Apartment Rent. Average rent is up 2% over last year. Still below inflation- but the trend since November hints at continued upward pricing pressure for rents.

Real Estate News & Events

Jeff Yass listened to the locals and scaled back his Gladwyne plans—fewer buildings, more green space, and keeping that quirky vibe people actually want.

Do you remember the “Eviction Moratorium” from the COVID days? Well a group of affected property owners is going after the government for those losses. Can you imagine a ‘gas payment moratorium’ or a ‘grocery payment moratorium’ where those providers were obligated to provide services without payment?

I mentioned this above. Funny timing with my rant. HUD is starting to change some of the rules around ESA. More to come on this in a future issue.

The Piazza is dropping 270 units into Ardmore by 2028. I feel like the action was in Philly from 2021-2024 but now it’s all about the burbs.

Data-driven pricing for smart investors. Get your instant rent estimate and maximize your returns. Try out Otter Property Management’s new calculator by clicking on the image.

Philly Investor Tips

Two Lease Provisions for Every PA Landlord

Two simple lease provisions can help Pennsylvania landlords avoid common compliance issues.

First, include a waiver of the Notice to Quit requirement under 68 P.S. § 250.501. Pennsylvania law allows the notice period to be shortened or waived if the lease says so. This does not prevent an owner from sending reminders or courtesy notices. It simply helps avoid a procedural issue if a tenant becomes delinquent and the owner later needs to file for possession.

Second, clearly identify where the tenant’s security deposit is being held. Pennsylvania law limits residential security deposits under 68 P.S. § 250.511a and, when applicable, requires escrow treatment and written notice of the banking institution under 68 P.S. § 250.511b.

Sample Provision: Notice to Quit Waiver

Waiver of Notice to Quit. Tenant waives any notice to quit permitted to be waived under the Pennsylvania Landlord and Tenant Act, 68 P.S. § 250.501. In the event of nonpayment of rent, holdover, or other lease default, Landlord may proceed to recover possession without first providing statutory notice to quit, to the fullest extent permitted by law.

Sample Provision: Security Deposit Disclosure

Security Deposit. Tenant has paid a security deposit of $____. The deposit will be held in accordance with Pennsylvania law, including 68 P.S. §§ 250.511a and 250.511b, as applicable. The deposit is held at: Bank Name: ____; Bank Address: ____; FDIC: ____.

Tenant Tales

Tenant Tale: The 32nd Day Deposit Demand

Tenants used to call or email after move out asking, “When can I expect my security deposit?”

Increasingly, that is not what happens.

Now, some tenants go completely silent. No reminder. No follow up. No “just checking in.” They wait until the 30 day period has passed, then resurface on day 31 or 32 with a demand for the deposit, and more.

Earlier this month I had a client who received an email from his tenant "I will file a claim in Philadelphia Municipal Court seeking recovery of the deposit, statutory damages of up to double the deposit amount, and any additional relief available under law"

Why? Because under Pennsylvania law, residential landlords have 30 days after termination of the lease or surrender and acceptance of the property, whichever occurs first, to provide the tenant with a written list of damages and return the remaining balance of the security deposit. If the landlord fails to provide the written list within that window, the landlord can lose the right to withhold any portion of the deposit. If the landlord fails to return the balance due, the landlord can be liable for double the amount improperly withheld.

The lesson for owners is simple: the security deposit is not your money. It belongs to the tenant unless and until you properly document lawful deductions for unpaid rent, lease charges, or damages beyond ordinary wear and tear.

Do not wait for the tenant to ask. Do not rely on memory. Do not process the deposit casually.

Document the move out condition, prepare a detailed itemized list, send it timely, and return any remaining balance within 30 days. Tenants do sue over this, and when landlords miss the statutory deadline, tenants do win.

Closing Thoughts

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